Verizon outage phone stuck on SOS: What to do
- by Mashable
- Sep 30, 2024
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Check out our live blog coverage on the Verizon outage for more up-to-date details on the major cellular network issue.
Verizon customers across the country have reported a network outage that has left their phone stuck in SOS mode. There might not be an immediatet fix — that will likely require Verizon's network resolving its issue — but there are some steps you can take to try to get your phone working again.
Mashable's Kimberly Gedeon has all the details on the outage, but the gist of it is that many iPhones are stuck in SOS mode. That's the feature from Apple that allows you to call or text emergency services — even without service. It's intended for users who are in poor coverage areas.
This suggests that significant portions of Verizon’s network are down. Verizon has said its working on the problem.
"We are aware of an issue impacting service for some customers," it said in a statement on X. "Our engineers are engaged and we are working quickly to identify and solve the issue."
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