Sign Up By clicking to sign up, you agree to Star-Advertiser's and Google's Terms of Service and Privacy Policy. This form is protected by reCAPTCHA. The outage was a rare hiccup for SpaceX’s most commercially sensitive business that had experts speculating whether the service, known for its resilience and rapid growth, was beset by a glitch, a botched software update or even a cyberattack. Doug Madory, an expert at the internet analysis firm Kentik, said the outage was global and that such a sweeping interruption was unusual. “This is likely the longest outage ever for Starlink, at least while it became a major service provider,” Madory said. As Starlink gained more users, SpaceX has focused heavily in recent months on updating its network to accommodate demands for higher speed and bandwidth. The company in a partnership with T-Mobile is also expanding the constellation with larger, more powerful satellites to offer direct-to-cell text messaging services, a line of business in which mobile phone users can send emergency text messages through the network in rural areas. SpaceX has launched more than 8,000 Starlink satellites since 2020, building a uniquely distributed network in low-Earth orbit that has attracted intense demand from militaries, transportation industries and consumers in rural areas with poor access to traditional, fiber-based internet. “I’d speculate this is a bad software update, not entirely dissimilar to the CrowdStrike mess with Windows last year, or a cyberattack,” said Gregory Falco, director of a space and cybersecurity laboratory at Cornell University. An update to CrowdStrike’s widely used cybersecurity software led to worldwide flight cancellations and impacted industries around the globe in July last year. The outage disrupted internet services, affecting 8.5 million Microsoft Windows devices. It was unclear whether today’s outage affected SpaceX’s other satellite-based services that rely on the Starlink network. Starshield, the company’s military satellite business unit, has billions of dollars’ worth of contracts with the Pentagon and U.S. intelligence agencies. See more: