169 Comments Tesla opened its retro-futuristic “Tesla Diner” last Monday, July 21st. It’s a cool concept and the realization of a plan that was first talked about in 2018… but in the 12 days since it opened, it hasn’t been all roses so far. The diner has been through a few twists and turns since it was first proposed by Tesla CEO Elon Musk on a conference call in 2018. At first, the plan was to build it alongside a Supercharger location in Santa Monica, but the restaurant portion didn’t get off the ground and Tesla just build a Supercharger location there instead. Then Tesla moved the project to Hollywood… on Santa Monica Blvd. So, kind of still Santa Monica, right? It took the place of an old Shakey’s Pizza, and has been under construction for quite some time. The plans were to offer a diner with a Supercharger, carhop service, large drive-in movie screens and a retro-futuristic aesthetic around it all. It opened on July 21st, at 4:20pm (420 being a reference to Musk’s reported drug addictions), delivering all that, along with a merchandise shop and one of Tesla’s Optimus robots serving popcorn. Advertisement - scroll for more content Pretty much immediately, the Diner had quite a festive atmosphere. The line to get food has reportedly consistently been an hour or more long since it was opened, which speaks to the site’s popularity – but perhaps also a failure to provide the kind of rapid service that a fast casual diner with car service might seek to offer. Given that the site is also a Supercharger, one would expect to have a premium on fast service, so that cars don’t end up parked in spots for too long which could otherwise be used for fast charging. (Tesla charges idle fees for EVs which charge for too long and clog up chargers, but we’ve heard conflicting information over whether these idle fees apply to people waiting for food at the Diner) One remedy for these long lines, though, is Tesla’s in-car computer, which cleverly allows drivers to order food from inside their car ahead of time while navigating to the site. Tesla then knows when the driver will show up, based on in-car navigation, and theoretically can have the order ready by then – but perhaps that will become more relevant once lines die down. In theory, it definitely does seem like a “Supercharger done right.” We’ve covered several instances of these, charging plazas that aren’t just a place to charge, but which offer other amenities that drivers might want while charging – like ROVE’s Santa Ana “full service” charger with grocery store, lounge and car wash; or Rivian’s “Outpost” locations. And we definitely want to see more of this, giving people things to do while they’re charging, which can lead to electric roadtrips feeling even better than gas ones. But so far the Diner hasn’t been without its problems, and we’ve heard a number of them in the past 12 days. Some of the problems Tesla Diner has seen since opening Both during construction and now that the site is open, many of the site’s neighbors aren’t particularly happy, according to a 404 media article including several interviews. An apartment block directly beside the site has seen significant turnover and vacancies as renters were fed up with years of construction, operating 14 hours a day, and loud generators that also emitted polluting exhaust. Residents in the article were afraid to use their full names, lest they be exposed to abuse by Tesla fans as a result – something that we at Electrek can attest to, having received similar responses after writing truthful articles about the company. Some renters have had their windows blocked by the 40-foot-tall movie screen, and while the screen doesn’t produce sound itself (that’s piped through vehicle speakers), it does have fans on the back of it which make a constant whir – thus blocking their view and adding noise pollution. And since the diner is open 24/7, there’s no reprieve from the hustle and bustle, which has also caused traffic backups along the small nearby streets and has forced the apartment building to reinforce its entry door. Much of this could be blamed on the planning commission, perhaps, for allowing the project to go on as-is – assuming Tesla was upfront about the site’s uses. And some of the chaos will calm down once the novelty of the site goes down, and some noise is to be expected for those living in a relatively busy part of the LA area in the first place. One resident did say they liked the hustle and bustle, but according to the article, this resident seems to be in the minority. Beyond the planning issues and busy nature of the site, there have been several operational issues so far. On the very first day, Tesla’s popcorn-scooping Optimus robot failed. Tesla has touted its expertise with “real-world AI,” using its Optimus robots as an example, showing the robot’s dexterity and ability to do factory tasks. But the problem is, in most public displays of the robot so far, it has been teleoperated – that is, remote controlled by a human. Reportedly, Diner employees confirmed that the popcorn-bot was teleoperated, despite doing quite a simple and repetitive task. $TSLA optimus froze and couldn't serve popcorn at Tesla diner 🍿 too many people using starlink wifi network 🍿 teleoperator couldn't connect to optimus pic.twitter.com/8jXKux9eiI