News Posts from this topic will be added to your daily email digest and your homepage feed. Follow Rivian’s AI pivot is about more than chasing Tesla Exactly why the cars weren’t moving remains unclear, with no public updates we could find on the company’s social media channels, but speculation centered on spotty wireless data connections, with cell towers either down or overloaded by people who no longer had access to Wi-Fi, and/or the street lights that weren’t operating without power. These problems have occurred before, though, as seen in TikTok videos from earlier this year showing Waymos frozen by a malfunctioning street light and during a power outage in Austin, Texas. In a reply to a Reddit post showing another similar situation last year, someone saying they were a former employee commented explaining that the vehicle would send a request to a remote assistant and wait for their response before proceeding. According to a company blog post, it reaches out to a human response agent when the car encounters “unique interactions,” providing them with live and recorded views from its cameras in addition to a 3D map of what the sensors are picking up. However, those may require bandwidth that’s hard to find during a significant power outage. I couldn’t find any statistics on how many remote assistance operators Waymo has available at a given time, but in November, the company announced it passed a third-party audit by Tüv Süd, a German tech inspection company that evaluated its remote assistance program against industry best practices. Follow topics and authors from this story to see more like this in your personalized homepage feed and to receive email updates. Richard Lawler