Energy
brief
Tesla's design changes have led to a drop in customer satisfaction and a decline in quality rankings, according to J.D. Power's Initial Quality Study for 2024.
The study found that EV manufacturers like Tesla and Rivian are experiencing more problems per 100 vehicles than the industry average, with customers reporting increased difficulty in finding controls and more frequent dealership visits for repairs.
This highlights the challenges EV manufacturers face in ensuring the reliability of their technologically advanced vehicles.
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